Canbat Technologies Inc. warrants every lithium battery for 10 years from the date of sale as determined by the sale receipt. Within the first 36 months of the warranty period, subject to the exclusions listed below, Canbat will replace or repair the lithium battery in the case the components in question are determined to be defective in material or workmanship. After 36 months and up to 10 years, if the components in question are determined to be defective in material or workmanship, and Canbat deems the components to be repairable, the lithium battery will be repaired and returned. If Canbat deems the components to be not repairable, a new, the same model lithium battery will be offered at a discount of 30% off of the price listed at the time of the offer. The offer will be valid for a period of 30 days after the date of notification.

Canbat has no obligation under this limited warranty for lithium batteries subjected to the following conditions (including but not limited to):

• Damage caused during shipping or mishandling of the lithium battery
• Damage due to improper installation; loose terminal connections, under-sized cabling, incorrect series (some batteries cannot be in series) or parallel connections, reverse polarity connections or improper mounting.
• Environmental damage such as inappropriate storage conditions as defined by Canbat, exposure to extreme hot or cold temperatures, fire or freezing, or water damage, impact or collision
• Damage due to improper operation or maintenance such as under- or over-charging the lithium battery, cold temperature, lack of cleaning resulting in corroded terminal connections or build-up of dirt, debris, organic matter, fossil fuels or chemicals on the battery casing
• Improper use of CAN cables such as improper connections or not connecting them
• Installing CAN communication devices that do not follow the appropriate CANbus guidelines
• Battery that has been opened, modified or tampered with
• Tampering or removal of manufacture date codes or serial numbers
• Lithium battery that was used for applications other than which it was designed and intended for by Canbat. It is important to review the datasheet of the battery you’re interested in before purchasing it. Should you have any questions, we offer 24/7 customer support.
• Lithium battery that was under-sized for the application

If you have technical questions about the Product, please contact the place of purchase or Canbat Technologies Inc. directly at +1 778-358-3925 or via email at support@canbat.com